SSNIT SOLUTIONS

Salesforce Technology



(Includes theoretical as well as practice sessions)

Salesforce Administrator:-

  • CRM Overview & SAAS
  • Salesforce Applications (Marketing, Sales, Service) Overview
  • Configuration Basics Overview

Application Elements Overview (Tabs, App, Links, Home Page Component)

Salesforce Building Blocks Overview (Objects, Page Layouts, Related List, Fields, Buttons etc)

Workflow Rules Overview

  • Personal Customization ( Password Reset, Login Access, Calendar Sharing etc)
  • System Administration

Roles

Profiles

User Setup

Login History

Queues

Groups

  • Advanced System Administration ( Security Controls)

OWD

Sharing Settings

Password policies

Audit trail

Communication Templates

Data Loader

Mass Update/ Transfer Records

Storage Usage

Sandbox

  • Monitoring Logs & Jobs

Salesforce Developer – Configuration& Customization Track:-

  • CRM Overview
  • Sales force Architecture (SaaS, PaaS, On Demand)
  • Salesforce Applications ( Marketing, Sales, Service) Overview
  • Advanced Configuration

Application Elements (Tabs, App, Links, Homepage Component)

Salesforce Building Blocks & Configuration (Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship Fields, Lookup Master Detail, Cross Object, Reference Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc)

Workflow Rules & Approval processes

Time Dependent Workflows

  • Apex Development Basics

Apex Classes

Apex Triggers

VF Pages

SOQL

SOSL

Debugging

System Log

  • Apex API Programming

SOQL & SOSL

Batch Apex

Writing Apex Classes as Web Services

Email API

  • Visual Force Programming

Standard Controller

List Controller

Controller Extensions

  • Apex Triggers

Trigger Events

Design Pattern

Bulk trigger